How to Fix Xbox Controller Keeps Turning off [2024]

One issue that you may have while using an Xbox controller is that Xbox Controller Keeps Turning Off. This article will guide you to fix the problem in seconds. The Xbox Controller Keeps Turning off on its own for a variety of reasons, including controller range difficulties, battery issues, and hardware faults.

  • This annoyance may be swiftly resolved by power cycling your Xbox controller or changing its batteries.
  • By removing the auto-sleep option, you can prevent your Xbox One controller from going off while it is idle. And now, let’s go into the specifics to assist you in permanently resolving this issue.

What Is the Problem With the Xbox Keeps Turning Off?

  • Xbox controllers, like all other electronics, will ultimately fail. Some customers have reported that their controller randomly goes off during games. It might be frustrating when you’re anxious to play with your buddies and it suddenly shuts down.
  • This might be because the controller is not fully charged, auto sleep is enabled, the Xbox controller is out of range, or the firmware on the Xbox controller is outdated.

Read Also: Chromecast From iPhone

Why Does Your Xbox Controller Keeps Turning off?

  • Range Issue: According to Xbox Support, the wireless range of the Xbox One controller is around 19-28 feet. If your controller isn’t staying connected, try moving closer to your console.
  • Battery Issues: Weak batteries may possibly be causing the controller to disconnect from the console on a regular basis. The battery indicator icon on your Xbox’s home screen allows you to monitor the power levels of your controllers. If it displays a low battery, you’ll know where the problem is.
  • The controller is too far away from your Xbox: You should be cautious about the wireless range of the controller and Xbox console. If you want to prevent connecting to the console repeatedly, make sure you don’t leave this range using the controller. 
  • Software/ Hardware Malfunction: It might be difficult to pinpoint the specific nature of an issue at times. As a result, specialists always advise removing and restarting the devices that are exhibiting the problem. There maybe a problem with the hardware or software which can be repaired by a technician. 
  • The firmware of your controller is out of date: The software or firmware of the controller may be out of date and may need an update to work properly.
  • There Are too many devices plugged into your console: Plugging in too many devices into your console can lead it to turning off abruptly. 
Read Also:  JCPenney associate kiosk Login: How to Register, Features & Benefits [2024]

Fixing the Xbox Controller From Turning Off?

Keep your Controller Closer to the Console

  • If you have linked your Xbox controller to your console wirelessly, the controller must be close to the console within a restricted range of 19-28 feet. If you leave the range, the Xbox controller will be unplugged and will shortly go to sleep or turn off.
  • This might be one of the reasons your Xbox controller keeps shutting off. In this situation, you must use the Xbox controller inside Bluetooth range.

Replace the Batteries

Given that the Xbox controller runs on two AA batteries, it’s conceivable that the batteries are either weak or nearly depleted. Simply replace them with brand new batteries.

It’s also a good idea to use batteries from well-known manufacturers to minimize inadvertent battery leaking, which might potentially harm your controller. If you’re using rechargeable batteries, try charging them and then using them to see if they work.

Replace your Xbox Controller:

If everything else fails, you might try having your controller serviced or replacing it. Microsoft promises that its controllers will endure for 10 years or more under normal use. Users, on the other hand, report concerns such as controller drift and bumper difficulties considerably earlier. For example, if you have dropped your controller several times or if it has been exposed to dust, oil, or moisture, it may malfunction over time.

Keep Your Controller Connected to the Console/ Disable Auto Sleep

However, if the controller is dormant for an extended period of time (15 minutes in case of Xbox), it will shut off. This is “auto sleep” setting of the controller. This option is configured to be enabled by default. There is a method you may use to turn off the Auto sleep setting: Open the instructions by hitting the Xbox button to disable it. Go to System > Auto Sleep and turn it off. If you can’t locate it under System, navigate to Profile & system > Settings > General > Power choices.

Factory Reset your Xbox Console

Your console contains a random bug that prevents the connection or there is a hardware issue with the controller. We can try factory resetting the console to see if it fixes the random problem. The procedure will not delete any of your data, including games, applications, images, movies, or save files.

Read Also: on Roku, Fire, Android, & Apple TV [2024]

Here’s how to perform a factory reset on your Xbox:

  • On your controller, press and hold the Xbox button.
  • Navigate to Profile & System.
  • Navigate to Settings.
  • Select System 
  • Choose Console details from the right panel.
  • Choose Reset console.
  • At this point, the console will prompt you to choose between Reset and erase everything and Reset and keep my games and applications.
  • Select the one that you believe is best for you.

The Xbox console will now start resetting itself.

Read Also:- How to Reset a Ring Doorbell

Update the Controller’s Firmware

It is advised that you search for and install the most recent controller updates. You may update the software for your Xbox controller using either your Xbox or your Windows PC.

1.Xbox Controller Update through Xbox:

  • To access the Xbox menu, press the Xbox button on your controller.
  • Now, choose Profile and System, followed by Settings.
  • Choose Devices and Connections, followed by Accessories.
  • Select the controller you want to update.
  • The Xbox will start checking for firmware updates. If any are found, the update will download and install to your Xbox controller.

2.Xbox Controller update through PC

  • On your Windows PC, install the Xbox Accessories app from the Microsoft Store.
  • Connect your controller to your computer using the USB cord.
  • The Xbox Accessories app now recognizes your Xbox controller.
  • It will now look for available updates and install them on your controller.

Use the Xbox Play and Charge Kit

  • The Xbox Play and Charging Kit (available on Amazon) includes a USB-C connector and a rechargeable battery that can last up to 30 hours on a single charge cycle.
  • Another advantage of utilizing the kit is that you just have to wait a short period (4 hours) for it to fully charge before you can use it again. As a result, you may continue gaming while charging, and your controller will not turn off due to a low battery.

Restart the Xbox

  • You may also power cycle the Xbox to prevent the controller from shutting off too frequently. This is how you do it:
  • When you’re near to your console, press and hold the Xbox button for around 10 seconds until the system goes off.
  • To restart the console, press the Xbox button once more.
  • Reconnect the controller to determine whether the issue has been resolved.
  • A power cycle restarts your Xbox, allowing it to repair problems with both the console and the controller. So, watch this video to learn how to power cycle your Xbox.
Read Also:  Causes & Fixing the Xbox One Power Brick Orange Light [2024]

Unplug and Reconnect Your Controller

Due to software flaws, the Xbox controller may switch off on its own. You may resolve this by unplugging and reconnecting the console. Here’s how to go about it:

Disconnecting your controller:

  • Connect your controller to the console using a USB connection.
  • For a few seconds, hold and press the Sync button on your controller.
  • Remove the controller from the console.

Let us now reconnect it:

  • Press and hold the Sync button on your console until the Xbox button begins to flash.
  • Turn on your controller and hold down the Sync button until the Xbox button illuminates.
  • Check to check if the controller has been repaired.

For a wired controller, just unplugging and replugging the controller into the console can easily resolve the issue. If it still doesn’t work, you can try a different USB port or a different cable.

Contact Xbox Customer Service

If none of the previous alternatives have worked, you’ll need to contact Xbox customer support to receive answers from a team of devoted specialists. If your warranty is still valid, the crew will repair or replace your controller for free.

Read Also: My TV Showing a Green Screen


Xbox controllers give you an enjoyable console gaming experience. Connecting them is likewise simple, whether you utilize a wired or wireless connection. However, you may have some power issues, particularly with your controllers. So, if your Xbox controller suddenly shuts off, this guide has you covered.

Reference Link:

Xbox Controller Keeps Turning off – FAQ’s

How to Turn on An Xbox Controller?

By pushing and holding the Xbox button, you may turn on your controller. The Xbox button will light up. The controller is linked when the button remains lighted. Note Check the batteries if the controller does not power on.

How to Prevent the Xbox One Controller from Turning Off Automatically?

As previously stated, most Xbox consoles offer an Auto Sleep feature that switches off your controller automatically after a period of inactivity. It might go unnoticed at times and be aggravating to cope with.
> To disable Auto Sleep in Xbox, perform these steps:
> Navigate to System on your Xbox console.
> Locate and choose Auto Sleep, then Disable.
> As long as your controller is attached to the Xbox system, it will now be continually active.