How to Fix Disney Plus Stuck on Loading Screen [2024]

Users of the PS4 and PS5 frequently complain about Disney Plus Stuck on Loading Screen. The Disney Plus welcome loading blue screen is where customers claim to have become trapped. This is a dreadful issue that affects users of all platforms, including iOS and Android phones and tablets as well as Xbox, Roku, Firestick, Mac, Windows PC, Apple TV, Samsung, Sony, and LG TVs. It is not just limited to PS4 and PS5 users.

The Disney+ app freezes lag and ceases to function due to this arbitrary issue. Fortunately, we were able to narrow down the troubleshooting techniques that helped a lot of consumers overcome the issue and begin utilizing Disney Plus on their smartphones.

What causes the Disney Plus Stuck on Loading Screen

It’s crucial that you comprehend the error’s root cause before moving on to the remedies. Learn about the typical causes of the Disney Plus Stuck on Loading Screen app becoming first.

Poor Internet connection – The major cause of the issue may be an unreliable internet connection or a connection that isn’t functioning properly. Therefore, make sure your internet connection is reliable and strong enough to use Disney Plus before implementing any further fixes.

Read Also:  How to Resolve Disney Plus Error Code 142 [2024]

Cache data corruption – Some of the Disney Plus cached files may become destroyed or corrupted, which is what is causing the Disney+ won’t load issue. Try wiping your steaming device’s cache and data to resolve the issue.

IPV6 compatibility – The IPv6 of your router

IPV6 incompatibility – A network setting incompatibility may be brought on by your router’s IPv6 address for DNS. Therefore, disabling IPv6 on your router can help you solve your issue.

Disable Adblockers: If you have Adblockers installed on your computer, they might be interfering with the installation of Disney Plus. Therefore, turn off the ad blocker on your computer to fix the problem.

Also Read: Disney Plus Not Accepting Payment Details

How to Fix Disney Plus Stuck on Loading Screen

  • Power cycle your smart TV and Devices:
  • Try rebooting your device, clearing your data and cache, shutting down ad blockers and similar programs, and closing them.
  • Try restarting or reinstalling the Disney Plus app.
  • Switch off IPv6.
  • Make a call to Disney Plus Support.

Reboot Disney Plus Browser/App

  • There are instances when you start experiencing problems as a result of bugs and glitches. Therefore, it is advised that you restart your browser and Disney Plus app first. Many errors and issues can be resolved with a straightforward reboot.

To see if this fixes the issue for you, try it first before moving on to the next possible solution.

  • A restart of your streaming device might help
  • Rebooting the device fixed the issue for several Fire TV and Firestick users, according to their reports. Therefore, it is advised to restart the device on which you are streaming Disney+ and see whether you can start it without encountering an error.

Read Also: Watch Disney Plus Outside the USA

Clear Corrupted Cache & Data

Observe the direction given:

Read Also:  How to Fix Disney Plus Error Code 42 [2024]

Open the Settings on your streaming device and select Applications, Apps, or Application Manager.

  • then open Disney+, then press the Force Stop button.
  • Verify that Disney Plus is being forced to stop before opening the store.
  • Next, click the Clear Cache and then the Clear Data buttons.
  • Finally, confirm the deletion of Disney Plus data and start the service.
  • Check to see whether the Disney Plus won’t load issue is fixed after deleting the corrupted data and cache.

Update Disney Plus

  • If you’re using the Disney Plus app on a Roku, TV, Firestick, Android, iOS, or another device, you can use this fix. Install any updates for your program after checking for them.
  • Open the Play Store to check for the update, then update the app by searching for any new Disney Plus updates.
  • I’m hoping that fixing the app will fix the issue on your Windows, Mac, or Android device. However, if the issue persists, use Disney Plus in your browser.

Read Also: Watch Disney Plus Movie In IMAX Resolution

Disney Plus Stuck on Loading Screen – Disable Adblockers

  • This fix is for anyone using Disney+ on any browser; many users have reported that the issue is being caused by adblockers they have on their devices.
  • Check to see whether you have any Adblock extensions installed, then turn them off. Follow the instructions here to remove the extension from your Chrome browser.

Disney Plus Stuck on Loading Screen – Do as directed by the instructions:

  1. Open Chrome and select the three dots in the upper-right corner of the screen.
  2. Select More Tools and Extensions now.
  3. Then select Adblock from the Extensions Menu to turn it off.

Also Read:

Reference Link