Disney Plus Errors, All You Need to Know About Them

You might have had a rough viewing experience when it comes to streaming on Disney Plus due to Disney Plus error. The issues are more persistent in the US as compared to other countries. While the development team of Disney Plus is tackling the issue to improve the user experience, we have here summed up the additional information into an error guide that can be helpful for you when you come across an issue while streaming. 

Disney Plus Troubleshooting

When the streaming gets stuck in your device, the first thing you need to do is to troubleshoot and find the reason for the issue. It can include checking your internet download speed since if the speed is slower than 5 Mbps, then this could be creating issues. If there is an issue with the internet speed, then you need to disconnect your mobile or wi-fi from the device in use and then reconnect it after waiting for 30 to 60 seconds. You can also try resetting your Wifi modem or sign out of Disney Plus from all devices and then sign in again. 

To check if Disney Plus is creating trouble only for you or is not working for everyone else, just visit the official website and check the status of the app. Another quick way to get the current status of the app is to reach out to chat support.  

Read Also: Disney Plus in Russia

Error Codes You Should Know About

Disney Plus Error 83: Device Compatibility Issue

Error 83 is one of the most common errors that users witness. If you too come see ‘Error 83’ flashing on your screen, then understand that there is a compatibility issue with the device. You might be thinking that when the app is not compatible with your device then why was the download successful? So remember that there may be other factors that can create compatibility issues. 

The first thing to do when Error 83 pops up is to turn off your device and power it on again since a simple power cycle can be a solution to many of the technical issues. 

The next thing to check is the version of your firmware. See if it is up-to-date or not since an expired version too may reject your device. 

If all of it fails, then login to another device to access Disney Plus since the app might have an issue with your device. 

Also Read: Disneys Animal Kingdom Resort

Disney Plus Error 42: Service Issue

Another common error on Disney Plus is Error 42. Error 42 implies that there is a problem connecting to the Disney Plus service, it could arise either due to the server issue or if there is a problem with your internet connection. Although the problem is quite frequent, Disney Plus is still struggling to find a solution to the problem. when DisneyNOW app not working.

There is no other solution than waiting for the service to resume till Disney is working to strengthen its servers to meet the increasing demands. 

Disney Plus Error 73: Content Availability Issue

Error 73 indicates location and availability issues and this adversely affects the streaming experience for the viewers. The problem arises in the countries where Disney Plus is already available. 

The first thing you need to do when you face error 73 is to reboot your internet connection, if you are on a wifi then reboot your modem or turn on and off Airplane mode if you are on a mobile network. 

If this doesn’t work, then check if the title is available in your region by searching it on Disney Plus, then reset your modem or mobile network. After this, check your location using the IP address lookup tool. If it shows another location then update your current location and if you are accessing Disney Plus using VPN, then close the application and then reset your location. 

Disney Plus Error 24 and 43: Login or Connection Problem

Error 24 and 43 are two similar error codes. When error 24 or 43 comes up, firstly check your internet connection or restart your modem and it should work fine after restarting. 

If troubleshooting doesn’t work, then sign out and then sign in again into Disney Plus. 

Disney Plus Error 39: Streaming on Unsupported Devices

Disney Plus Error 39 is another error that pops up due to unsupported devices. To avoid such a problem to ruin your streaming experience, access Disney Plus on a supported device. 

Disney Plus Error 14: Login Issues

Error 14 comes up when you are not able to login to your Disney Plus due to several reasons including wrong email or password, inactive account, corrupted cache, temporary bugs, account running on too many devices. 

To fix this error, make sure that you enter the correct login credentials. If the error arises due to an inactive account then activate your account by sending an activation link to your email. 

Another way to resolve error 14 is by clearing cookies and cache data. To clear them, go to settings on your browser and clear the data or go to Disney Plus app and clear cache on your phone. You can also try reinstalling the Disney Plus app.

Read Also: Disney Plus in Russia

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